NDIS Approved Supplier of Equipment & Products
The National Disability Insurance Scheme (NDIS) represents a significant and exciting change in the way disabled members of the community receive funding, care and the equipment they require for their daily lives. The NDIS will provide Australians under the age of 65 years old with a permanent and significant disability with the supports they need to enjoy an ordinary life.
Safety and Mobility is proud to be an approved supplier of NDIS equipment and products, featured in the NDIS catalogue. As an NDIS-approved provider, we are committed to offering a wide range of high-quality and innovative mobility aids, safety equipment, and assistive devices to support the needs of individuals with disabilities.
Our extensive selection of NDIS-approved equipment includes mobility aids such as wheelchairs, walkers, and transfer aids, designed to enhance independence and accessibility. We also offer safety equipment such as bed rails, shower chairs, and grab bars, ensuring a secure and risk-free environment for individuals in their homes.
With a focus on quality and reliability, our NDIS products undergo stringent testing and meet the rigorous standards set by the NDIS. Our team of knowledgeable professionals is dedicated to assisting participants in selecting the right equipment to suit their specific requirements, ensuring they have access to the best solutions for their safety and mobility needs.
Being an approved NDIS supplier, Safety and Mobility is committed to delivering exceptional service, reliable products, and ongoing support to individuals with disabilities. We are proud to be part of the NDIS ecosystem, helping participants live more independent, confident, and fulfilling lives.
NDIS Ordering Process
What is covered by the NDIS?
Each NDIS participant will be given a plan to outline the various support they eligible for. Safety and Mobility is approved to supply products that fall within Consumables and Assistive Technology categories.
| Support Purpose | Support Category | Example Products |
| Core | Consumables | Equipment for eating/drinking or incontinence aids |
| Capital | Assistive Technology | Mobility, transfer aids or personal care and safety equipment |
How are NDIS funds managed?
Self-Managed
Option One
- The NDIA provides you with funding so you can access the supports you require
Plan-Managed
Option Two
- The NDIA will provide funding in your plan to pay for a Plan Manager who pays your providers for you, helps you keep track of funds and takes care of financial reporting for you
NDIA-Managed
Option Three
- The NDIA pays your providers on your behalf.
Feedback and Complaints
Safety and Mobility have a Complaints Handling Process. Should you have any feedback or complaints, please contact Safety and Mobility and we can provide you with the appropriate support.
Disability Advocacy Finder
Website: https://disabilityadvocacyfinder.dss.gov.au/disability/ndap/
Email: disabilityadvocacy@dss.gov.au
NDIS Complaints
- Website: https://www.ndiscommission.gov.au/about/complaints
- Phoning: 1800 035 544 (free call from landlines) or TTY 133 677. Interpreters can be arranged.
- National Relay Service and ask for 1800 035 544.
- Completing a complaint contact form.
The NDIS Commission can take complaints from anyone about:
- NDIS services or supports that were not provided in a safe and respectful way
- NDIS services and supports that were not delivered to an appropriate standard
- how an NDIS provider has managed a complaint about services or supports provided to an NDIS participant
More information
www.ndis.gov.au | Telephone 1800 800 110
For people with hearing or speech loss TTY: 1800 555 677
Speak and Listen: 1800 555 727
For people who need help with English TIS: 131 450