Case Studies: Successful Partnerships with Hospital Equipment Suppliers

In healthcare, the right equipment can make all the difference — not just for patient comfort and safety, but also for staff efficiency and care quality. But sourcing the right products isn’t only about the equipment itself. It’s about building a strong partnership with a supplier you can trust.

At Safety and Mobility, we’ve seen first-hand how the right supplier relationship can transform hospital and healthcare operations. Here are three real-world examples of successful collaborations that delivered results for both patients and healthcare teams.

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1. Supplying PPE in a time critical situation

The Challenge:
A large aged care provider was in desperate need of PPE and diagnostic equipment to protect staff and patients and adhere to compliance requirements during the COVID-19 pandemic, as outbreaks were occurring across the sector. Staff reported difficulty in accessing this equipment from other suppliers due to low supply and long delivery timeframes.

The Solution:
Safety and Mobility maintain appropriate levels of critical healthcare items in stock and utilize our own drivers and trucks. By working closely with the aged care provider’s procurement and management teams to expedite delivery of PPE and diagnostic equipment, we were able to supply all the needed equipment within 48 hours.

The Result:

• Staff received the critical equipment needed to protect themselves and their patients in a timely manner.
• The aged care provider remained compliant with policies regarding PPE and equipment.
• Positive feedback from procurement, clinical and management teams about high quality equipment and quick delivery times.

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2. Providing Furniture for a Children’s Ward in New Zealand

The Challenge:
A hospital in New Zealand required sofa beds designed for healthcare environments to furnish a children’s ward, but no suitable products were available locally. The hospital needed to receive the sofa beds quickly to coincide with the opening of the ward.

The Solution:
By partnering with Safety and Mobility, the hospital received custom order sofa beds designed to meet the needs of a healthcare environment without compromising comfort, maneuverability or aesthetics. With our experience in shipping large items, we arranged international delivery which saw the sofa beds individually wrapped and palletised and arrive before the deadline of the ward opening.

The Result:

• Custom order, healthcare-appropriate sofa beds installed in the children’s ward.
• Improved patient offerings to support families with children staying on the ward with modern, multipurpose healthcare furniture.
• Budget optimisation through flexible procurement and on-time delivery scheduling.

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3. Preventing Falls in a New Hospital

The Challenge:
A newly opened hospital wanted equipment to ensure it prevented falls for high risk patients to avoid injuries, extended hospital stays and the associated costs as part of its Falls Prevention management plan.

The Solution:
Safety and Mobility supplied falls prevention equipment that included MoveAlert Crash/Fall Mats with Alarm Sensors which were integrated with the hospital’s nurse call system. Staff training was provided to ensure effective use.

The Result:

• High quality, fit-for-purpose falls equipment was embedded as part of the hospital’s Falls Prevention management plan.
• The hospital was prepared for faster response times when patients attempted to get up unassisted.
• Increased staff confidence in managing high-risk patients.

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Why Partnerships Matter

These case studies highlight that successful outcomes come from collaboration — not just transactions. A strong supplier relationship means:

• Access to expert advice tailored to your facility’s needs.
• Flexibility in procurement, delivery, and installation.
• Long-term support, including training and maintenance.

At Safety and Mobility, we’re more than just an equipment provider — we’re a partner in improving patient care and staff safety. Our innovative and flexible approach, exceptional customer service and expertise means

If your hospital or healthcare service is ready to achieve similar results, get in touch with our team today.